Contact Us

Our customer service team is available to assist you with any of your transportation needs.

Request Assistance

Contact us for any questions by completing the form below and selecting an option from the drop down list.  Your request will be automatically sent to the department within New Penn to review and provide you with any answers or resolution needed.


As one of the industry’s leading trucking companies, New Penn provides award-winning Next-Day service across the northeastern United States and beyond.

Customer Service

For order tracking, customer service questions, search our directory and obtain service center addresses and contact information.

OR Call 800-285-5000 x 44104.

Driver Feedback

Please email us to give us feedback on our drivers. Be sure to include the truck unit number or driver name as appropriate.

New Penn Web Support

Click here to send an email to our Web Coordinator for technical or Accessibility help.

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