Frank Timmerman

I had a problem with a shipment being delivered by a partner carrier. My rep Frank Timmerman stayed on top of the situation, monitoring it even though he was out-of-the office for two weeks. He went above and beyond to make sure the shipment got delivered by calling the appropriate people and monitoring the situation all the way until the shipment was delivered. I have always had nothing but fantastic reps at New Penn, and Frank is no exception. Thanks so much for continued great service Frank.

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