More value for your new yearFebruary 1, 2012 Company News
Just to be clear, there’s no check in the mail, but the groundwork we’ve done over the past few years is paying dividends today in the form of speed, reliability, responsiveness, and online capabilities.
Let’s start with speed: Next-day service is available on 95 percent of our lanes in the Northeast. With direct loading, step-saver dock planning and our linehaul planning system, we usually deliver early in the morning so you can work your shipments sooner.
When it comes to reliability, shippers in the Northeast and Puerto Rico know that New Penn delivers consistently in the 98 percent range and even higher for expedited and guaranteed services. They also appreciate our low claim ratio–just 0.51 percent for regional and interregional shipments moving through the New Penn system.
Tell us what you need.
Responsiveness starts with our guaranteed delivery times, freeze protection service, expedited next-day delivery to the Greater Toronto area, and vendor consolidation and pool distribution.
New Penn employees also pick up late in the evening, deliver early in the morning, and craft flexible solutions for complex shipping situations.
For online scheduling, tracking and reporting tools, the New Penn website is fast, easy and always available.
We’ve been named a Quest for Quality carrier in Logistics Management magazine’s annual reader survey for 17 of the last 18 years. With this award, readers have told the transportation marketplace that New Penn responds best to their needs for on-time performance, value, customer service, information technology and equipment/operations.
With the new year, New Penn employees resolve to add even more value to your regional transportation.
See for yourself. Schedule your next shipment with the next-day experts by going online or calling 1-800-285-5000.
New Penn’s Quest to Improve Technology Leads to Flexible Mobile Access and New, User-Friendly ToolsLast year, New Penn ventured on a quest to improve our web technology making it…